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Paid Support
Everyone who uses Sava CMS can get free online support. For organizations or individual developers with greater support needs, we offer paid support, providing you with direct access to the knowlegeable, professional team behind Sava CMS.
Project Support
We can help you with any aspect of Sava development, including server setup and configuration, template development and integration, customization of Sava CMS and more. Short-term support arrangements can be a small as one hour, or up to a multi-month development project. We'll work with you to come up with a custom plan that matches your specific needs and budgets.
Rates:
- For engagements of less than 10 hours we charge US $225 / hour
- For engagements between 10 and 40 hours we charge US $200 / hr
- For engagements over 40 hours we charge US $175 / hr
Contact us about a short-term support agreement
Annual Support Agreements
For organizations and developers that want rapid, reliable support for their Sava CMS installation, we offer Annual Support agreements. These Support agreements give you priority email and phone access to our support team along with a personalized Web collaboration interface for questions and answers, document sharing and more.
| Premium Support | Standard Support | |
|---|---|---|
| Online Support, including Forums, Documentation, Bug Tracking | Yes | Yes |
| Updates, Upgrades | Yes - Priority notification | Yes - Priority notification |
| Priority Bug Fixes | Yes | Yes |
| Email Support (business hours) | Yes | Yes |
| Phone Support (business hours) | Yes | Yes |
| Support Incidents* | 50 per year | 20 per year |
| Pricing | $7,500 | $4,000 |
* Up to 1 hour support time per incident: